The fastest way to reach us is support@screenshotstudio.example. This covers general support, billing and refund requests, and privacy or legal questions alike; we route it to the right person on our end. We reply within 2 business days.
Techmanu Pvt. Ltd., [Registered address pending]
Billing and refunds
Subscriptions are billed through Paddle, our payment provider. For a faster response on a billing question, include the email address on your Screenshot Studio account and, if relevant, the date of the charge. See our Refund Policy for how refunds work.
Security issues
If you believe you have found a security vulnerability, please email us directly rather than filing a public report, so we can investigate before any details are made public. Use the subject “Security” at support@screenshotstudio.example. Our contact details are also published at /.well-known/security.txt.
Copyright notices
To report infringing content, email support@screenshotstudio.example with the subject “Copyright notice”. See section 10 of our Terms of Service for what to include.
Other policies
See our Privacy Policy and Terms of Service for how Screenshot Studio handles your data and governs use of the app.